FAQ: Migration Mars | Race to Build the First Human City on Mars
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

When is the projected delivery date?

Our projected delivery date is August 2020.

Our original projection was May. We updated to August within our story timeline but we were unable to update the pledge section in time. Hence, the two dates. Our goal is to get a quality product to our backers as soon as possible.

Last updated: January 21, 2020 14:33

How/when will shipping costs be collected?

We will collect shipping costs in our pledge manager (BackerKit) in the months following the campaign. You will have the opportunity to provide your shipping address, make changes if you move, etc. at that time.

Last updated: January 21, 2020 21:36

What languages are available for Migration Mars?

For the first printing, we will be offering Migration Mars in English, German, French, Italian and Spanish.

Last updated: February 17, 2020 08:37

I'm a retailer, can I pledge on your campaign?

Please email us at contact@migrationmars.com if you are a retailer or distributor.

Last updated: January 21, 2020 21:36

Can I back for multiple copies of Migration Mars?

Yes, but please note that the shipping price will increase accordingly as cited rates are based on one box of Migration Mars.

Last updated: January 21, 2020 21:41

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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